Press Release

Help your home’s major systems and appliances run longer and more efficiently with preventive care

American Home Shield introduces new maintenance services in 18 states

November 21, 2011 6:00 PM EST

Homeowners in 18 states who are eager to prolong the lifespan and efficiency of their major home appliances and systems can now take advantage of professional preventive maintenance plans launched this month fromAmerican Home Shield, a business unit of The ServiceMaster Company, one of the world’s largest residential and commercial service networks..

Most homeowners are aware of the basics, like regularly changing the air filters on their heating and cooling systems, checking for leaky faucets, and so on. However, as the to-do list of preventative maintenance tasks can grows longer, not everyone has the time or experience to do it all themselves.

“Professional preventive maintenance is an important investment in the well-being of your home’s major systems and appliances, not to mention the health and safety of your family,” said Matt Wendl, director of American Home Shield’s preventative maintenance services. “Along with the convenience and confidence of regularly scheduled check-ups, homeowners can also realize other benefits, too, such as reduced energy costs, improved system reliability and lower repair costs over the life of their covered items.”

The company has created a website,, to help consumers learn more about preventative maintenance, including why it is important, what a comprehensive program should include, and more. Visitors to the site can also browse coverage options available and complete their purchase online. American Home Shield offers four plans: heating and air conditioning, plumbing, electrical, and major appliances, and discounts apply when more than one plan is purchased.

Once the plan is purchased, American Home Shield will work with the customer to set an appointment with a member of its contractor network, who will then perform an inspection on the item(s) selected. As part of the service agreement, technicians will carefully inspect for early signs of wear and tear, perform recommended maintenance, record the condition of equipment and systems, and if needed, work with the customer independently to repair or replace worn parts before they lead to an unexpected and costly breakdown.

“We founded the home warranty industry 40 years ago, and today serve nearly 1.4 million customers with our home protection plans,” said Dave Crawford, president and chief operating officer of American Home Shield. “We understand the needs of homeowners, and are uniquely equipped to serve their home repair and maintenance needs. We’re excited to add preventative maintenance to our product portfolio, and to offer this valuable service to homeowners.”

With a nationwide network of more than 10,000 independent contractors, the company currently offers home protection plans in 49 states, and Crawford expects to offer preventative maintenance plans in most of these markets in just a matter of months.

The 18 states included in the initial launch include Arizona, California, Florida, Georgia, Illinois, Louisiana, Maryland, Michigan, Missouri, North Carolina, Nevada, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Virginia and Washington. For the most up-to-date information regarding local availability, visit

About American Home Shield

American Home Shield help founded the home warranty industry in 1971 and remains an industry leader, servicing 1.4 million customers across 49 states. In addition to its core focus on home protection plans, the company recently introduced a preventative maintenance product in 18 states across the country. The Memphis-based company operates three customer service centers, employs over 1,700 employees and has a national contractor network made up of over 10,000 independent home-service contractors. American Home Shield is part of the ServiceMaster family of brands, one of the world’s largest and most versatile service networks. The company’s brands include TruGreen, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec.

About ServiceMaster

With a global network of more than 6,900 company-owned, franchise and licensed locations, Memphis-based ServiceMaster is one of the world’s largest residential and commercial service networks. The company’s high profile brands are TruGreen, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Through approximately 24,000 corporate employees and a franchise network that independently employs over 31,000 additional people, the ServiceMaster family of brands serves more than 8.2 million customers every year. Our brands hold market-leading positions in residential and commercial lawn, tree and shrub care, termite and pest control, home warranties, furniture repair, home inspections, residential and commercial cleaning and disaster restoration. Go to  or for more information about ServiceMaster.



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