Press Release

American Home Shield Simplifies Pricing, Enhances Agent Portal for #RealEstate #HomeWarranty Protection

Input From Real Estate Professionals Drives Improvements and Better Access

May 24, 2016 7:39 PM EDT

American Home Shield, the nation's largest provider of home warranties, has announced enhancements to its Real Estate Home Warranties designed to protect covered appliances and home systems during and after a real estate transaction. Feedback from real estate agents and brokers drove simplified pricing, application improvements and enhancements to the My Account PRO online portal.

"We believe we have the best coverage options available in the home warranty industry, and with these improvements, we're proud to bring an even better experience to real estate professionals across the country," says Trafford Seymour, vice president of sales, American Home Shield, a business unit of ServiceMaster (NYSE: SERV).

"We value the feedback and suggestions of real estate professionals, and with input from brokers and clients alike, we've made it easier than ever to do business with us."

Changes made in direct response to feedback from real estate professionals and include:

  • Simplified plan pricing that is no longer based on the age of the home
  • Easy-to-read coverage chart to make it easier for clients to review their coverage
  • Updated repair and replacement costs to show what your clients would likely spend without a home warranty
  • Seller coverage option, called out and clearly explained

Further enhancements to the My Account PRO portal also make it easier to enroll for warranties, manage warranty contracts and even order services on behalf of homeowners quickly and efficiently during the listing period.

"With these improvements, we want to empower real estate professionals with the information and tools that help homeowners understand responsible homeownership and see the value and service that an AHS Real Estate Home Warranty delivers," said Seymour.

Seymour also pointed out that with all the decisions and details involved in a real estate transaction, a warranty can set a home apart from others on the market, providing coverage for break downs during the selling process and provide new homeowners with additional confidence in their investment.

"Our real estate products offer significant value and convenience to home buyers, sellers and real estate professionals, and we believe these latest improvements will deliver an even greater experience to our customers," said Seymour.

For more information about home warranties and helpful resources that real estate professionals can share with new homeowners, visit or the Home Matters Blog and YouTube Channel. Visitors will find hundreds of home maintenance tips, videos and content for homeowners to help protect homes from the inside out.

About American Home Shield

American Home Shield founded the home warranty industry in 1971 and remains the industry leader. American Home Shield, together with its wholly-owned subsidiaries, services 1.6 million customers in all 50 states. The companies operate four customer service centers, employ approximately 1,800 employees and have a national contractor network made up of over 11,000 independent home service contractors and more than 45,000 service technicians. American Home Shield is a business unit of ServiceMaster Global Holdings, Inc. (NYSE: SERV), one of the world's largest residential and commercial service networks. Go to for more information about American Home Shield or follow the company online at or

About ServiceMaster

ServiceMaster (NYSE: SERV) solves the homeowner's dilemma. Every day, we visit more than 75,000 homes and businesses through our extensive service network of expert professionals. Technology powers our trusted experts to engage with customers so they can order, buy and receive services when, where and how they want them. Our well-recognized brands includes American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial and residential floor cleaning), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). Like, follow or visit us at, or



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