American Home Shield Names Three Top Leaders
American Home Shield, the nation’s leading provider of home protection plans, announces the addition of three individuals to its senior leadership team. These leaders will provide strategic direction as the company focuses on providing even more value to consumers and living its mission of helping simplify and improve homeowners’ lives.
- As previously announced, Mark Barry joined American Home Shield last month as president, succeeding David Crawford who will retire from the company after more than 25 years. Barry most recently served as president of United Technologies’ Automation and Controls Solutions, a $3.2 billion Hartford, Conn.-based unit of UTC’s Climate, Controls and Security business. The unit has a global portfolio of 50 companies that design, manufacture and sell security, fire, HVAC and building automation products.
Barry previously served as president of GE Security-Americas before it was acquired by UTC in 2010. Prior to joining GE, he spent seven years at Tyco International, including five as president of Tyco’s Fire and Security Services Asia division, based in Singapore. While at Tyco, Barry led a multinational team of 11,000 employees in 12 countries, growing the division to $1 billion in annual sales of its electronic security systems; fire protection, detection and suppression systems; and related services.
- Frank Erbiti has been named vice president of sales. Erbiti brings strong leadership skills in sales, management and customer experience and will complement and challenge the organization in new ways. His career includes more than 25 years with AT&T, primarily in senior-level business-to-business sales and management roles. Erbiti will be responsible for delivering customer and revenue growth in the real estate, third party and telesales channels, leading strategic sales expansion efforts, developing new partnerships, and creating new sales opportunities.
- Marty Wick has been promoted to vice president of operations, with responsibility for all aspects of customer service, contractor management, and call center operations. Before joining American Home Shield to lead the company’s technology transformation, he held leadership positions in ServiceMaster and worked in the telecommunications and retail industries.
American Home Shield, which founded the home warranty industry more than 40 years ago, is a business unit of The ServiceMaster Company, one of the nation’s largest residential and commercial service providers. In addition to serving more than 1.3 million home protection plan customers, American Home Shield now offers Preventative Maintenance plans in 48 states. It also recently launched Contractor Finder service, a free online resource that connects consumers with local service providers, as well a membership program (currently available in limited markets) offering discounts on a variety of home- and lifestyle-related consumer products and services.
About American Home Shield
American Home Shield founded the home warranty industry in 1971 and remains an industry leader, servicing more than 1.3 million customers across 49 states. In addition to its core focus on home protection plans, the company also issues and administers preventative maintenance contracts on major home systems and appliances in 48 states across the country. The Memphis-based company operates three customer service centers, employs approximately 1,600 employees and has a national contractor network made up of over 10,000 independent home-service contractors. American Home Shield is a subsidiary of The ServiceMaster Company, one of the world's largest residential and commercial service networks. The company’s brands include Terminix, TruGreen, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec.
With a global network of more than 6,900 company-owned, franchised and licensed locations, Memphis-based ServiceMaster is one of the world's largest residential and commercial service networks. The company's high-profile brands are Terminix, TruGreen, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Through approximately 21,000 corporate associates and a franchise network that independently employs over 31,000 additional people, the ServiceMaster family of brands provided services and products to approximately 8.4 million customers during the last twelve months. Our market-leading brands provide a range of residential and commercial services including termite and pest control; lawn, tree and shrub care; home warranties and preventative maintenance contracts; furniture repair; home inspections; home cleaning; janitorial services; and disaster restoration. Go to www.servicemaster.com for more information about ServiceMaster or follow us at twitter.com/ServiceMaster or facebook.com/TheServiceMasterCo.