Press Release

American Home Shield Names Jim Bennett’s Plumbing Inc. of Tallahassee, Fla., 2012 Top Plumbing Contractor

May 15, 2013 6:00 PM EDT

Jim Bennett’s Plumbing Inc. of Tallahassee, Fla., has been named the 2012 top-performing plumbing contractor for American Home Shield, the nation’s leading provider of home protection plans. Jim Bennett’s Plumbing Inc., which has answered the plumbing needs of residents and businesses in Tallahassee, Wakulla County, Jefferson County and Gasden County since 1969, earned a $20,000 bonus for its performance in American Home Shield’s 2012 Contractor Quality Bonus program.

With a national network of more than 10,000 independent contractors, the American Home Shield program rates and rewards contractors according to customer feedback.

“Our contractors understand the importance of delivering quality service to our customers every day, and we are proud to recognize Jim Bennett’s Plumbing Inc. for providing a best-in-class experience to our customers,” said Mark Barry, president of American Home Shield. The company relies on its contractor network to diagnose and repair system and appliance problems for its more than 1.3 million customers across the nation.

“Our customers in the Tallahassee, Wakulla, Jefferson and Gasden County area consistently told us they would recommend Jim Bennett’s Plumbing Inc., which is an incredible testimony to the work and service they provide,” said Barry. “This bonus is our way of recognizing and rewarding the quality service Jim Bennett’s Plumbing Inc. provides our customers every day.”

According to owner Jim Bennett, the company earned such high regard by working hard every day and making sure every customer is treated with the utmost respect.

“Respecting the customer is the most important quality in delivering the best customer service,” said Bennett. “Respect is required in my office – it’s in my hiring practices, our daily practices and our overall business strategy. My staff and I work hard every day to deliver the best service the first time, we are honest with our customers and we make sure they trust the work we do.”

Bennett indicated that the company’s keys to success are honesty and integrity.

In all, six contractors from across the country each earned a $20,000 bonus from American Home Shield, one from each of the following trade categories: heating and air conditioning, electrical, plumbing, garage door, pool and spa and appliance. In addition, six contractors from the same trades earned a $15,000 bonus for having the second highest scores. And 164 contractors earned quality bonuses ranging from $1,500 - $15,000. A full list of award winners can be viewed online at AHSBigScore.com.

American Home Shield’s Contractor Quality Bonus program gives contractors opportunities to earn a share of the $1.2 million available in bonuses. Complete information about the American Home Shield Contractor Quality Bonus program, as well as details on how to join the company’s contractor network, are also available online at AHSBigScore.com.

About American Home Shield

American Home Shield founded the home warranty industry in 1971 and remains an industry leader, servicing more than 1.3 million customers across 49 states. In addition to its core focus on home protection plans, the company also issues and administers preventative maintenance contracts on major home systems and appliances in 48 states across the country. The Memphis-based company operates three customer service centers, employs approximately 1,600 employees and has a national contractor network made up of over 10,000 independent home-service contractors. American Home Shield is a subsidiary of The ServiceMaster Company, one of the world's largest residential and commercial service networks. The company’s brands include Terminix, TruGreen, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Go to www.ahs.com for more information about American Home Shield, or follow the company at facebook.com/team.ahs or YouTube.com/TheAHSTeam.

About ServiceMaster

With a global network of more than 7,300 company-owned, franchise and licensed locations, Memphis-based ServiceMaster is one of the world’s largest residential and commercial service networks. The company’s high-profile brands are Terminix, TruGreen, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Through approximately 20,000 corporate associates and a franchise network that independently employs an estimated 31,000 additional people, the ServiceMaster family of brands provided services and products to approximately 8 million customers during the last 12 months. The company’s market-leading brands provide a range of residential and commercial services including termite and pest control; lawn, tree and shrub care; home warranties and preventative maintenance contracts; furniture repair; home inspections; home cleaning; janitorial services; and disaster restoration. Go to www.servicemaster.com for more information about ServiceMaster or follow the company at twitter.com/ServiceMaster or facebook.com/TheServiceMasterCo.

 

Contacts

Alison Boyle (901) 597-8336
Alison.boyle@servicemaster.com
or
Nicole Ritchie (901) 597-8336
Nicole.ritchie@servicemaster.com
or
Members of the media only, contact:
U.S. Media Relations
James Robinson
+1-901-597-7521
or
International Media Inquiries
Antonio Hernandez
+1-901-597-8381
or
ServiceMaster
Media Hotline:
+1-866-397-7921